Main points
- Protected characteristics, the PSED, and positive action have revolutionised British law, shifting it from the presumption of innocence for all to the presumption of discrimination against some, creating a system of justified discrimination against those without protected characteristics.
- The anticipatory duty regarding disability has turned the employer-employee relationship from one of mutual exchange to a form of welfare dependency.
- The inherent flaws of the Equality Act have generated an excess of poor and inaccurate guidance which damages the workplace.
In this section we consider how the Equality Act has revolutionised a legal framework previously based on formal equality and the limited prohibition of concrete acts, and how widespread political, legal, and social dysfunction have ensued as a result.
We will focus on seven features of the Act and their ill effects:
- The system of protected characteristics
- A vague definition of discrimination
- The public sector equality duty
- Positive action
- The anticipatory duty regarding disability
- Incoherence regarding protected beliefs and free speech.
- Over-reliance on guidance
1. The system of protected characteristics
What are protected characteristics?
In 2010, when the EA 2010 was passed, Bob Hepple noted special features of the new law which made it suitable as a “model for other countries”. These included: (1) the creation of an Equality and Human Rights Commission (EHRC); (2) definitions of different kinds of discrimination “across all protected characteristics”; and (3) positive duties “to advance equality” (including provisions on “positive action” and the “public sector equality duty”).[23]
There are nine protected characteristics, and they are listed under s 4 of the EA 2010. These are the nine grounds on which it is unlawful to discriminate, and they refer to a relationship in law between the state and the claimant’s protected group identity. Because the claimant in law has a protected group identity, there is no need for a claimant per se. The legal person all but disappears; the claimant is a legal entity only insofar as s/he represents a group identified by its protected characteristic.
As noted in the first chapter, when the Equality Bill was drafted, nine characteristics were selected, which were drawn from the ERT’s declaration:
- Age, sex, and sexual orientation were retained from the ERT’s list.
- Gender identity was converted to “gender reassignment” in order to align with the terminology of earlier statute.[24]
- Disability was retained with such a wide definition that it arguably redefined disability as any persistent (ill) health status.[25]
- Maternity, civil, and family/carer status were codified as “marriage and civil partnership” and “pregnancy and maternity”.
- Race, colour, nationality, ethnicity or ethnic origins, nationality (with potentially the addition of caste by secondary legislation) were incorporated under the rubric of “race”.
- Political and other opinions, previously protected under Articles 10 and 14 of the European Convention on Human Rights, were excised from the EA 2010 altogether, while religion/philosophical belief were retained.
Group inequality replaces individual equality
In theory, protected characteristics are neutral. However, in practice, the Act’s wider architecture—principally section 1’s instruction to “reduce… inequalities of outcome” rather than ensure equality of opportunity —means that protected characteristics function as an ideological mechanism, dispensing with the notion of individual equality and replacing it with the notion of group inequality, with the Act making it the business of the state to both mitigate against and “correct for” this supposed inequality.
This has had numerous deleterious effects, most notably in the realm of employment.
Perverse incentives in employment
In the world of employment law in particular, the ideological approach of the EA 2010 creates perverse incentives on the part of both employee and employer alike.
Employees
The EA 2010 encourages employees to view all contractual breaches, disagreements or workplace disputes through the lens of discrimination, and to claim the breach occurred because of, or in relation to, a protected characteristic.
For example, the recent case of Nicole Hogger v Genesis PR Ltd illustrates a dispute over a claim which could have been brought on grounds of unfair dismissal under the Employment Rights Act 1996.[26] Instead, it was claimed as disability discrimination. Her boss had called her “disorganised” and the judgment was that this undermined Hogger. The suggested course of action was that the employer should have considered, with the complainant, what plans could have been put in place to prevent the undesired conduct (e.g. missing important meetings, poor punctuality).[27]
Under the EA 2010 regime, the disgruntled worker has recourse to claim not only for the ordinary statutory right to not be unfairly dismissed but, additionally, for discrimination where he or she can insist that, but for the worker’s membership of a particular group, the act complained of would not have happened. All unfavourable or less than favourable treatment becomes arguably unlawful discrimination within this system and there is no clear way to avoid EA 2010 litigation in such circumstances.
Employers
Since the EA 2010’s PSED imposes, inter alia, the duty to exercise public functions “in a way that is designed to reduce the inequalities of outcome which result from socio-economic disadvantage,” it serves to further discourage public sector employers from taking any action which might subjectively be perceived as discrimination.[28]
While private employers may not have all the specific duties applicable to public bodies (e.g. publishing information), they are included in the core provisions. The system of protected characteristics therefore marks a qualitative shift away from any “simple” anti-discrimination paradigm.
Equal pay burden
As Lady Arden makes clear in her Supreme Court judgment in the recent Asda case,[29] the EA 2010 does not “simply consolidate and modernise the earlier legislation on equal pay”, but institutes new, positive duties on government ministers and employers to take positive steps to “deter differences in pay” and to carry out equal pay audits as ordered by the Employment Tribunal[30], as well as requiring (from 2017) organisations employing 250 or more employees to publish and report specific figures about their gender pay gap.[31]
Token hiring
The EA 2010’s shift away from objective anti-discrimination towards a subjective approach, in which all decision-making is potentially or arguably discriminatory, has the effect of increasing ‘defensive’ or ‘tokenistic’ hiring and recruitment practices (in which employers focus on achieving demographic inclusion of underrepresented groups within the workforce rather than hiring or promoting for merit, potential or skills). This discriminatory logic was clearly exposed in the case of the three Thames Valley Police officers who won their claim of race discrimination when they were bypassed for promotion because of their white ethnicity in favour of a less experienced and less qualified non-white employee.[32]
Avoidance of hiring and discipline
Conversely, where a business has been once scarred by losing an EA 2010 claim in the Employment Tribunal, it is not uncommon for an advocate to hear privileged conversations in which (particularly, small to medium- sized) business owners will vocally resolve in private to avoid hiring from groups considered to be ‘high liability’ for vexatious claims brought under the EA 2010 (such as women of child-bearing age or from ethnic minority backgrounds). Elsewhere, schools and other institutions become increasingly reluctant to discipline individuals where a protected group may seem likely to claim discrimination.[33]
Compliance burden
Moreover, in addition to the increased threat of litigation, organisations frequently become mired in the tick box exercises of ‘compliance documentation’ (such as Equality Act impact assessments) or feel compelled to bring in expert EA 2010 consultants to advise on situations in which the needs of one protected group are perceived to clash with those of another (as in the debates over whether biological men identifying as transwomen can enter single sex female spaces, for example).
Compliance and consultancy exercises in respect of protected characteristics often involve partisan activist groups, such as Stonewall, an advocacy group paid almost £600,000 of taxpayers’ money by the Department of Education in the years 2017-2021.[34] A government corporate report on EDI spending within the Civil Service found that a total of over £27m had been spent between 2022 -2023.[35] Such exercises are wasteful and facilitate ideological overreach into mainstream public life. More worryingly, they reinforce the protected characteristics system as the overarching schema for the entire system of British law, as if deterring differential treatment on grounds of protected characteristics was a central legal tenet of our legal system, over and above principles such as a presumption of common law freedom, the rule of law, or equality before the law.
2. A vague definition of discrimination
The second principal feature of the Act which has wrought dysfunction is its vague definition of discrimination.
Without conceptual clarity or precise definition, especially in respect of legal powers and how they may be used to require or prohibit certain actions, there is no rule of law in any meaningful sense.[36] In the anti-discrimination framework provided by the EA 2010 (which we prefer to call a ‘justified discrimination’ framework), there are no limits on what might constitute discriminatory conduct. Moreover, at least in direct discrimination claims, it is irrelevant why there has been less favourable treatment: discrimination is inherent in the act, irrespective of any intention or motive driving the actions of the discriminator.
Types of discrimination
The three main types of discrimination set out in the Equality Act are:
- direct discrimination
- indirect discrimination
- harassment
All of these may be widely construed to include any conduct.
Direct discrimination
The test for direct discrimination is “less favourable treatment” because of a protected characteristic (requiring a comparator). Any treatment deemed comparatively less favourable is direct discrimination if attributable to a protected characteristic.[37]
Indirect discrimination
The test for indirect discrimination requires identification of a general rule, or provision, criterion, or practice (PCP) which cannot be objectively justified and puts the bearer of a protected characteristic at a particular disadvantage. Any PCP in respect of any pleaded disadvantage is indirect discrimination if the disadvantage is linked to a protected characteristic.[38]
Harassment
Harassment is “unwanted conduct” related to a protected characteristic and any conduct may be deemed unwanted, with a large part of the test resting on the subjective perception of the claimant.[39] The second and third part of the test for harassment (s 26(4)) is a consideration of other circumstances of the case, and whether it is reasonable for the conduct to have the effect of violating dignity or creating an offensive environment. These may seem useful caveats but the claimant’s perception as a valid justification has already been conceded.
Disability discrimination
Discrimination arising from disability is a stand-alone clause which tests for unfavourable treatment “because of something arising in consequence of” a disability. Any treatment may be unfavourable and will be discriminatory if the treatment is for the “something arising” rather than for the disability itself. This is an extremely broad test, and employers will fall foul of it unless they can demonstrate that they had no actual or constructive knowledge of the disability, or that the treatment was proportionate to achieve a legitimate aim.[40]
In Jandu the claimant was dyslexic.[41] In 2020, she was subjected to redundancy selection criteria by her employer, who marked her down for “accuracy and attention to detail”. Under s 15 of the EA 2010, the claimant pleaded that any mistakes or errors in her work, any incomplete or late work, any unclear communication on the claimant’s part, any difficulties in balancing her work tasks, and any lack of accuracy or attention to detail were matters arising from her dyslexia.
The Tribunal held that the claimant had indeed been marked down because of something arising from her disability and that the employer had not established its treatment of the claimant as a proportionate means of achieving a legitimate aim. The case is a stark illustration of the pitfalls for employers of engaging in any treatment of an employee that is not favourable, given the wide definition of disability and the wide, “catch-all” test under s 15.
Does this differ from other legal ambiguities?
It could be argued that the ambiguity around equality is no different to questions of reasonableness or proportionality, on which judges are routinely required to make rulings.
However, what we call the ‘catch all’ approach of the EA 2010, is qualitatively different from any general judicial need to assess what is reasonable or proportionate within common law rules, remedies, and precedents based on custom because, under the EA 2010, any conduct may engage the legislation’s specific, statutory prohibitions against discrimination and be found wanting as ‘prohibited conduct’. This is not at all how common law jurisdictions typically work, where an action may be reasonably anticipated to be unlawful if it violates established judicial precedents or central tenets of the legal system overall (an employment contract based on an illegal act such as fraud, for example, will be unenforceable). In common law, reasonableness operates as a foundational benchmark for principles such as foreseeability and consistency, so that an individual can be expected to anticipate what conduct will likely engage a legal prohibition.
However, under the EA 2010 there is little a party can do to reasonably anticipate what may or may not count later as discriminatory conduct. In an NHS 2022 ‘toolkit’ entitled Challenging Microagressions, readers are warned that the most common form of discrimination in the workplace are “everyday actions” which, “intentionally or unintentionally”, communicate the power and privilege of an “in group” based on protected characteristics.[42] Such conduct might reasonably include asking someone from an ethnic minority background person where they are from, or asking a woman whether she wants to have children, or using the “wrong” gender pronouns for a transperson. But such conduct would also include actions which could, on no sensible reading, reasonably be anticipated as having the prohibited effect, such as asking a colleague who happens to be Asian to speak up, or being ‘too impressed’ by a colleague’s qualifications where the colleague happens to be black.[43]
The catch-all approach of the EA 2010 renders all human conduct capable of infringing the equality regime (particularly under the subjective test for harassment under s 26). This approach is highly injurious to an older British system traditionally erected on fairness, rationality, and the rule of law. It produces, among other corrosive effects, chilled workplaces which are not conducive to teamwork or collaboration. HR departments will invariably struggle to separate discrimination from ‘the eggshell effect’, whereby an employee who is not performing well relies on the protected characteristics system to immunise themselves against criticism (with everyone walking on eggshells around them). Employers and employees alike cannot be certain as to what conduct might be perceived as hostile messaging toward protected characteristics and therefore which conduct is likely or not to engage the EA 2010. Judicial interpretation becomes increasingly perverse or irrational as the distinction between discriminatory conduct and conduct unreasonably construed as discrimination after the fact becomes impossible to arbitrate (and collapses).
In Grant v HM Land Registry, Elias LJ described the EA 2010 definition of harassment (under s 26), namely the words “violating B’s dignity”, or “creating an intimidating, hostile, degrading, humiliating or offensive environment for B” as significant words enacting “an important control to prevent trivial acts causing minor upsets being caught by the concept of harassment”.[44] In practice, however, while the weighty definition of harassment under s 26 EA 2010 may encourage judicial discernment before making a finding of harassment, the protected characteristics system overall encourages litigants rather than deterring them from bringing multiple (even voluminous) hypersensitive claims.
In the case of Sithirapathy v PSI CRO UK Ltd [2017], for example, the claimant brought 42 discrimination and harassment complaints before the Tribunal, all of which failed. Judge Hawksworth found that the statements alleged as sex and sexual orientation harassment to have been “very unfortunate and clumsy”, but they did not meet the threshold of unlawful harassment.[45] However, the learned Judge could just as easily have gone the other way and found unlawful harassment. There is nothing in the EA 2010 (contra Elias LJ’s obiter in the case of Grant) to prevent “clumsy” conduct from meeting the threshold for harassment or constituting discrimination. Such unpredictability helps no-one.
Under a s 15 claim for discrimination arising from a disability, for example, an Employment Tribunal will have to determine whether “something” arising from a disabling condition such as ADHD (such as the claimant’s heightened sense of anxiety) played a “more than trivial” role in influencing unfavourable treatment complained of. A finding of “more than trivial” will ensure the claim succeeds[46], shifting the burden of proof yet further away from the claimant, who only has to show a prima facie case that discrimination may be the explanation for the acts complained of; the burden then shifts under the EA 2010 to the respondent, who must show that the act complained of was not discriminatory.[47]
Common law reasonableness evaporates under the system of protected characteristics, as the key question becomes not what a hypothetical reasonable person would do in similar circumstances, but whether the respondent can justify what the claimant alleges him to have done.
3. The public sector equality duty
Another central feature of the EA 2010 is the public sector equality duty.
Outlined in section 149, the PSED requires public authorities to
have due regard to the need to—
- (a)eliminate discrimination, harassment, victimisation and any other conduct that is prohibited by or under this Act;
- (b)advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it;
- (c)foster good relations between persons who share a relevant protected characteristic and persons who do not share it.
This includes the need to “advance equality of opportunity” and “foster good relations” between those with protected characteristicd and those without. Section 5 (a) and (b) stipulate this includes tackling prejudice and promoting understanding.
The PSED gives the legal decision maker the power to evaluate and judge any action according to whether it tackles prejudice or promotes understanding.
This takes the law beyond redress for discrimination and into the realms of pre-empting discrimination, leading to social engineering and behaviourism. Section 149(6) states that to meet its requirements, employers may need to treat “some persons more favourably than others”, a clear allowance for justified discrimination.
The following clause attempts to balance this by warning that this should not be taken as “permitting conduct that would be otherwise prohibited by or under this Act.” But law should not be based on logical contradictions. If person A is treated more favourably, it is hard to see how person B may not reasonably construe that as unfair. But to pursue their case legally, they would need to find a protected characteristic onto which to hitch a claim of unfavourable treatment. This is a legal source, or endorsement, of a culture of competitive victimhood and the basis for a form of justified discrimination against those without protected characteristics.
4. Positive action
Another mechanism introduced by the Equality Act is positive action.
Outlined in sections 158 and 159 of the Act, positive action allows for persons or organisation to undertake
any action which is a proportionate means of achieving the aim of—
- (a)enabling or encouraging persons who share the protected characteristic to overcome or minimise that disadvantage,
- (b)meeting those needs, or
- (c)enabling or encouraging persons who share the protected characteristic to participate in that activity.
Whereas the PSED places a positive duty on all public bodies to have due regard for anti-discrimination, positive action allows for any body, private or public, to take positive steps for the sake of anti-discrimination, such as in workplace “equality” policies or programs.
Whilst positive action may seem less onerous than the PSED, its effect is similar, in that it enables individuals and bodies to perform justified discrimination against individuals and groups who do not have protected characteristics.
5. Disability discrimination law and the anticipatory duty
Under sections 20 and 21 of the EA 2010, employers, controllers of premises, service providers and providers carrying out public functions, schools, and higher education bodies are all required to take “such steps as it is reasonable to have to taken” to avoid a disabled person being put at a “substantial disadvantage” as a result of any PCP[48], any physical feature[49], and any lack of an auxiliary aid or service (such as a sign language interpreter)[50], with the costs of any adjustment to be borne by the provider.[51]
An “anticipatory” duty is one which is therefore owed to bearers of protected characteristics. Such a duty is arguably unobjectionable in respect of disabilities where the adjustments are straightforward and can therefore be rationalised (e.g. a wheelchair user needing lifts or ramps in order to access a building). However, the EA 2010’s definition of disability as any long-term “impairment” adversely affecting normal day-to-day activities has resulted in an enormous body of case law addressed solely to the esoteric question of whether mental or emotional states such as stress or anxiety amount to a protected characteristic (e.g. generalised anxiety disorder (GAD), panic disorder, severe social anxiety). Assuming a condition is considered permanent enough to qualify as a disability within sections 20-21 EA 2010, questions then arise as to what reasonable adjustments could have been offered by, say, an employer of an anxious employee.
In Clifford v British Airways plc,[52] the claimant, who was a cabin crew member for British Airways, was dismissed on grounds of incapacity after more than one year of (partly unauthorised) sick leave. The claimant claimed that her anxiety and depression amounted to a disability which left her unable to fly. Under the transformative equality regime, the employer was in breach of the EA 2010 not only because it had dismissed the claimant (for reasons, the Tribunal held, arising from her disability) but because British Airways had not played a proactive role in rehabilitating a long-term absentee. The employer should have helped the claimant rebuild her confidence by making the reasonable adjustments of a phased return and redeploying her to ground duties. The claimant’s claims for unfair dismissal and failure to make reasonable adjustments succeeded. (Her claims of disability-related harassment and sex discrimination were not upheld).
Disability discrimination is an increasingly complex field, but already under the EA 2010, there has been an expansion of the employer’s duties of care, such that the hierarchical relationship between employer (wage payer) and employee (wage earner) has been converted into one of dependency, more akin to the relationship between welfare state and welfare recipient, in which the employer (like the welfare state) provides employees with financial assistance in return for the employee’s best endeavours to work.
6. Incoherence regarding protected belief and free speech
The increasing incompatibility between equality and freedom is most evident in the sphere of employment, where an employee dismissed or sanctioned for his speech will claim he has been discriminated for his protected belief, rather than currently appealing to a positive right to free expression under the ECHR regime and domestic law in respect of the Human Rights Act 1998 (which does not directly bind private employers as it does public authorities) or citing increasingly moribund common law liberties.[53]
In the renowned case of Forstater, it was established upon appeal that the claimant, Maya Forstater, had been discriminated against for her protected belief that “biological sex is real, important, immutable and not to be conflated with gender identity”, according her a limited right to express aspects of this “belief”, but not to manifest objectionable aspects of the belief (by, e.g. misgendering a transgender person).[54] What is lost in discussions which focus on Forstater’s supposed victory for free speech is that had the claimant presented her views as (mere) opinion, or even scientific fact, these would have fallen outside of the narrow definition of belief in the EA 2010.
At first instance, the Tribunal judge held that the belief that biological sex is real was “absolutist” in nature, and “is incompatible with human dignity and fundamental rights of others”, therefore failing to qualify as protection under s 10 EA 2010.[55] Upon appeal, the Employment Appeal Tribunal concluded that if the claimant’s belief would not mean that she “would always, indiscriminately and gratuitously use the wrong or non-preferred pronouns when referring to or communicating with trans persons” then her belief could not rightly be called “absolutist”.[56] In other words, Forstater’s appeal did not secure any common law or human right to free expression, but rather solidified a rigid, codified system of judge-approved, protected “beliefs”. Forstater simply added to the list of protected beliefs her own belief that biological sex is (tautologically) biological sex, rather than “gender identity”. Forstater named her beliefs “gender critical” and in future any party unwilling to accept the doctrine of transgenderism (e.g. at work) will have to claim that they hold “gender critical beliefs” that correspond exactly with those of the claimant in Forstater if they wish to seek legal protection. It is worth noting that no tribunal has ever tested the converse belief that a person can change sex because sex is mutable, and yet this belief is deemed protected, a priori, simply because “gender reassignment” is listed as a protected characteristic under the EA 2010.
This is irrational law. Moreover, Forstater’s common law liberties, which include freedom from compelled speech (where a party is compelled to express a view that she does not hold), were swept aside, on the grounds that not using preferred pronouns would be misgendering, and could even amount to s 26 harassment under the EA 2010.[57] It is hard to see how this case represents a defence of free speech in any way, since it makes judges into the gatekeepers of what speech is protected.
7. Over-reliance on guidance
Another ill effect of what we have called the EA 2010’s ‘catch all’ approach is an excessive institutional reliance on extra-judicial (statutory or non-statury) guidance published by government or by non-departmental public bodies (such as the EHRC or ACAS (Advice, Conciliation, and Arbitration Service)), or by partisan, activist campaigning groups (such as Stonewall).
Guidance takes precedence over law when statute is not fit for purpose, either because it is poorly drafted, its key concepts are ill-defined, or both. Increased reliance on guidance is detrimental to the legal system in various ways. This is because, all too often, guidance:
- fails to set out the law clearly;
- misstates the law (wilfully or through ignorance);
- lays claim to legal requirements that do not exist;
- does not distinguish between advice and legal requirement;
- identifies legal effects without any corresponding law in place;
- empowers ministers to issue guidance or legal directions without any delegation of power from Parliament or real understanding of the relevant issues.
Many of these problems were clearly identified by barrister Akua Reindorf in her 2020 Review of the LGBT lobby group, Stonewall, and possible misrepresentations of the EA 2010 in its guidance for universities and HE institutions.[58]
In an already overloaded legal culture, guidance (often conflicting) will be incorrectly enforced by HR departments and public authorities as if it were law or has the force of law; or, conversely, as if the law itself were nothing more than guidance. This supports a public impression that legal decision-making is partly arbitrary or subject to caprice; or, most worrying of all in a parliamentary democracy, that “law”, like guidance, is not subject to parliamentary scrutiny or procedure.